If you are having trouble starting the car, make sure the clutch is pressed down all the way. This is a safety feature most new cars come with. Unless the clutch is pressed down the car will fail to start.
If you have entered your PIN number incorrectly the car will not start. You will need to replace the keys, exit the car and lock with your GoCard. Restart the process again by opening with your GoCard after 20 seconds. Similarly if you remove the keys from the keypad before being prompted to do so, on the screen of the console, the car will not start. To resolve repeat the process above.
Beware that the fuel card can only be used in a Topaz or Circle K station, make sure to check with the garage before filling up, the fuel card is located in the glove compartment.
If the car steering wheel is locked gently try to move it while turning the key in the ignition simultaneously
If you are late returning your GoCar you must call, leave a voicemail or email GoCar to inform them of your intended return time. Where possible we will always try to accommodate this extension. Failure to notify us of your late return will result in a fine of €25 being added to your account.
All on street GoCars must be parked legally i.e. not in loading bays, clearways or bus lanes etc. drivers are responsible for all fines and fees related to illegal parking.
During your booking the keypad will show you when you have booked your GoCar until.
Beware that the fuel card can only be used in a Circle K station, make sure to check the garage before filling up, the fuel card is located in the glove compartment.
Don’t forget when you get to your GoCar it is your responsibility to check the car for damage. If you spot some damage please take photos of it at the start of your trip.
Did you know you can purchase an additional DEW policy with GoCar to reduce your insurance excess from €1500 to €250? The policy costs €100 for the full year and this is the same price no matter how much or how little you drive!! Just submit a ticket or call us on 018441969 for more information